Spraying Systems Co. (IL), an i-MARK customer since 2002, renews its 24/7 BUSINESS™ SaaS service for another 3 years
Re-establishes their comittment to Internet and Interactive technologies that strengthen their customers’ and visitors’ online experience
FARMINGTON, CT — April 18, 2011 — Spraying Systems Co., the leader in spray technology and worldwide manufacturer of industrial spray products, has renewed its 24/BUSINESS™ SaaS service with i-MARK for the third time to continue offering innovative web-based product selection technology from their website.
Since 2002, with the help of i-MARK’s 24/7 BUSINESS eCatalog and eConfigurators, Spraying Systems has made it easy for design engineers around the world to discover and select their spray nozzles in countless complex configurations. Users bookmark the iSpray website to quickly find information about spray nozzle types and use the step-by-step tools built into the self-guided product discovery system to determine what they need and then order.
Spraying Systems continues to reinforce its strong customer-service image by providing an efficient, engineer-oriented online product evaluation experience for their end users. The ease and speed in which engineers find what they need on the iSpray website has increased customer satisfaction, reduced customer service time and help produce more accurate factory orders, dramatically improving their bottom line.
i-MARK’s 24/7 BUSINESS Software-as-a-Service (SaaS) Sales Process Automation framework (including a website eCatalog and/or eConfigurator) deploys web-self-service engineering product evaluation and selection centers of excellence exclusively for the complex engineered product manufacturer. i-MARK’s manufacturer-experienced staff uniquely configures each customer’s 24/7 BUSINESS framework with their data, rules and graphics style, then operates the system by way of SaaS-based hosting. Customers self-maintain their eBusiness systems in real-time using i-MARK’s comprehensive Administrative User Portal. i-MARK also offers a full suite of eBusiness extension modules, easily implemented to provide quotation, order management and other capabilities, fully integrated to popular ERP, CMS and CRM systems.
FARMINGTON, CT — April 18, 2011 — 
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